How to get paid safely when selling online in the UK
Getting paid is where selling goes wrong: chargebacks, reversed bank transfers, and "item not received" claims all hit the seller.
Key points
- Avoid bank transfer and Friends & Family payments — they offer the seller no protection.
- Use a marketplace where the buyer’s payment is held and released on confirmation.
- SilentSale releases funds to the seller once the buyer confirms, then pays out fast.
How SilentSale protects both sides. SilentCover is SilentSale’s shared-protection model: both the buyer and the seller contribute a small amount, and the payment is held securely until the buyer confirms the item is as described — then it is released to the seller. Both sides are protected equally. For in-person deals, PIN Pickup holds the payment until a PIN is exchanged at the meetup, so no one relies on cash changing hands.
Frequently asked questions
Can a buyer reverse a payment after I ship?
On many platforms, yes. SilentSale holds the payment and releases it on confirmation, protecting the seller.
How fast are payouts?
Money reaches the seller’s bank quickly once a sale completes.
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