How to avoid chargeback scams when selling
A chargeback scam lets a buyer reclaim their payment after receiving the item, leaving the seller with nothing.
Key points
- Card and PayPal payments can be reversed weeks later.
- Keep proof of postage and confirmation of delivery.
- A held-payment model that releases on buyer confirmation removes most chargeback exposure.
How SilentSale protects both sides. SilentCover is SilentSale’s shared-protection model: both the buyer and the seller contribute a small amount, and the payment is held securely until the buyer confirms the item is as described — then it is released to the seller. Both sides are protected equally. For in-person deals, PIN Pickup holds the payment until a PIN is exchanged at the meetup, so no one relies on cash changing hands.
Frequently asked questions
Can I fight a chargeback?
Sometimes, but it is slow and uncertain. Prevention through held payment is stronger.
Does SilentSale prevent chargebacks?
Funds are held and released on confirmation, which protects the seller from unfair reversals.
Join the fairer UK marketplace
SilentSale is pre-launch. Get early access before we open.
Join the waitlist →