What is SilentCover?
SilentCover is SilentSale’s shared-protection model: both the buyer and the seller contribute a small amount, and the payment is held securely until the buyer confirms the item is as described — then it is released to the seller. Both sides are protected equally.
Key points
- Both sides contribute a small amount to SilentCover.
- The payment is held securely until the buyer confirms the item is as described.
- It applies to shipped orders and to in-person PIN Pickup deals.
How SilentSale protects both sides. SilentCover is SilentSale’s shared-protection model: both the buyer and the seller contribute a small amount, and the payment is held securely until the buyer confirms the item is as described — then it is released to the seller. Both sides are protected equally. For in-person deals, PIN Pickup holds the payment until a PIN is exchanged at the meetup, so no one relies on cash changing hands.
Frequently asked questions
Is SilentCover a financial product?
SilentCover is a discretionary protection service applied at SilentSale’s discretion — a protection layer, not a financial product.
How much does SilentCover cost?
Each side pays a small contribution on a completed order — a flat amount from £0.50 plus a small variable share, shown at checkout.
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