How to meet a buyer safely for a local sale
Agree the item and price in the app, then use PIN Pickup to record acceptance after inspection.
What to know
Agree the deal in the app before arranging the handover.
Check the paid order status in the app.
PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.
How SilentSale® protects both sides
SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.
PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.
Questions people ask
How is payment handled?
The buyer pays through the app and Stripe holds funds until order completion.
What if the item is not acceptable at the meetup?
Do not share the PIN before accepting the item. Use the in-app order tools for any cancellation before completion.
Keep reading
Sources
- SilentSale® Terms and Conditions: payment, protection, acceptance and evidence rules. Checked 2026-10-02. §3.1–3.3, §6.1–6.5, §4.1–4.3, §7.5, §15.2.2–15.2.4, §6.5.1–6.5.1, §7.3.7, §15.2, §3.2.2, §3.5.1, §4.4, §2.3.4