SilentSale®

How to price second-hand items

Consider the item’s condition and comparable items when choosing a price. Show wear or faults accurately.

  1. 01What to know
  1. What to know

    Compare similar items and their condition.

    Describe wear, faults and included accessories honestly.

    Review the seller earnings preview and consider any offers in the app.

How SilentSale® protects both sides

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.

Questions people ask

Can I accept offers?

Buyers can make offers in the app; an accepted offer is binding. Review the terms before accepting.

Is listing free?

Yes. It is free to list; the seller contribution to SilentCover® is deducted after a successful sale.

Keep reading

Sources

  • SilentSale® Terms and Conditions: payment, protection, acceptance and evidence rules. Checked 2026-10-02. §3.1–3.3, §6.1–6.5, §4.1–4.3, §7.5, §15.2.2–15.2.4, §6.5.1–6.5.1, §7.3.7, §15.2, §3.2.2, §3.5.1, §4.4, §2.3.4
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