SilentSale®

Can I sell without meeting the buyer?

Yes. Choose Shipping where available and use the SilentSale® label. The buyer receives the parcel instead of meeting you for PIN Pickup.

  1. 01Prepare the parcel
  2. 02How it works on SilentSale®
  1. Prepare the parcel

    Describe the item honestly, check the parcel restrictions and choose the correct weight and size. Keep the posting receipt and tracking until completion.

  2. How it works on SilentSale®

    Tracked delivery starts from £2.96, with available services and the price shown at checkout. Use a SilentSale®-issued label and check parcel size, weight and contents before dispatch.

    For Shipping, report problems within 72 hours after confirmed delivery, or the collection scan for a locker or parcel-shop order. Confirming receipt closes the window early, so inspect first.

    Packing and unboxing videos are encouraged, not mandatory. A packing video should show the condition, packing process and sealed parcel. Start an unboxing video before opening and record it in the app or upload it within the dispute timeframe.

Questions people ask

Can I sell without meeting the buyer?

Yes. Choose Shipping where available and use the SilentSale® label. The buyer receives the parcel instead of meeting you for PIN Pickup.

Keep reading

Sources

  • SilentSale® Terms and Conditions: payment, protection, acceptance and evidence rules. Checked 2026-10-02. §14.2–14.4, §6.5.1–6.5.1, §7.3.7, §15.2, §14.5.1–14.5.5, §15.3.1–15.3.5
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