SilentSale®

Is it safe to sell on Facebook Marketplace?

For a local sale, check the chosen marketplace’s payment and handover rules before agreeing the deal. SilentSale® offers PIN Pickup for in-person acceptance.

  1. 01What to know
  1. What to know

    Read the service’s current terms for payments and dispute eligibility.

    Keep communication and payment in the app.

    On SilentSale®, Stripe holds funds until order completion; the PIN confirms acceptance for an in-person sale.

How SilentSale® protects both sides

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.

Questions people ask

Does Facebook Marketplace protect sellers?

Check Facebook Marketplace’s current terms for your transaction type and location. This guide does not assess its current protection policies.

How does SilentSale® handle a local sale?

PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.

Keep reading

Sources

  • SilentSale® Terms and Conditions: payment, protection, acceptance and evidence rules. Checked 2026-10-02. §3.1–3.3, §6.1–6.5, §4.1–4.3, §7.5, §15.2.2–15.2.4, §6.5.1–6.5.1, §7.3.7, §15.2, §3.2.2, §3.5.1, §4.4, §2.3.4
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