What is the safest way to sell something in person in the UK?
For a SilentSale® in-person sale, agree the deal in the app and use PIN Pickup. Inspection comes before sharing the PIN.
What to know
Agree the item and price in the app.
The buyer pays through the app; Stripe holds funds until completion.
The buyer inspects the item before sharing the PIN. Entering the PIN completes the order.
How SilentSale® protects both sides
SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.
PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.
Questions people ask
When should the buyer share the PIN?
Only after inspecting and accepting the item. The seller enters the PIN to complete the handover.
Is there a dispute window after PIN Pickup?
No. The PIN is acceptance; PIN Pickup has no post-handover dispute window.
Keep reading
- Is it safe to sell on Facebook Marketplace?
- How to avoid marketplace scams in the UK
- How to get paid safely when selling online in the UK
- Marketplace scams UK: eight warning signs
- How to price preloved items in the UK
- Sell locally without cash: PIN Pickup explained
- All guides
- All answers
- Compare marketplaces
- City guides
Sources
- SilentSale® Terms and Conditions: payment, protection, acceptance and evidence rules. Checked 2026-10-02. §3.1–3.3, §6.1–6.5, §4.1–4.3, §7.5, §15.2.2–15.2.4, §6.5.1–6.5.1, §7.3.7, §15.2, §3.2.2, §3.5.1, §4.4, §2.3.4