SilentSale® vs Shpock: fees, protection and pickup

Costs for buyer and seller

Check current charges in the chosen service. This comparison does not publish a fee figure where a current, applicable official figure could not be established.

There are no listing costs. The standard seller contribution to SilentCover® is deducted after a successful sale; review your earnings preview.

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

What is protected, and for whom

Check eligibility, excluded items and evidence requirements. A buyer policy and a seller policy can have different conditions.

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

Shpock’s help centre says Buy Now and Shpock Wallet have been discontinued. Older help pages describing those features should not be treated as current checkout options. Source

Delivery and local handover

Ask how the particular deal will be paid for and handed over. Older descriptions of a discontinued checkout feature are not a basis for assuming cover today.

Tracked delivery starts from £2.96, with available services and the price shown at checkout. Use a SilentSale®-issued label and check parcel size, weight and contents before dispatch.

PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.

Shpock presents its app as a way to buy and sell in your area. Source

If there is a problem

For a transaction on another service, use that service’s own order tools and current issue deadlines. On SilentSale®, follow the rules for the selected fulfilment method.

For Shipping, report problems within 72 hours after confirmed delivery, or the collection scan for a locker or parcel-shop order. Confirming receipt closes the window early, so inspect first.

Use the Resolution Centre and in-app conversation to raise an issue, exchange evidence and try to agree a resolution before escalation for review.

Listing and moving your items

Create a fresh SilentSale® listing with your own photos and accurate details. This page does not promise a direct importer for this service.

There are no listing costs. The standard seller contribution to SilentCover® is deducted after a successful sale; review your earnings preview.

Which approach suits you?

Shpock may suit someone exploring items locally. SilentSale® gives a private sale an in-app payment and inspection-before-PIN flow, with a separate tracked Shipping option.