SilentSale® vs Facebook Marketplace: UK selling

Costs for buyer and seller

Check current charges in the chosen service. This comparison does not publish a fee figure where a current, applicable official figure could not be established.

There are no listing costs. The standard seller contribution to SilentCover® is deducted after a successful sale; review your earnings preview.

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

What is protected, and for whom

Check eligibility, excluded items and evidence requirements. A buyer policy and a seller policy can have different conditions.

SilentCover® is a discretionary protection service under the SilentSale® Terms. Both sides protected equally: buyer and seller each contribute £0.30 + 3% of the item price. Decisions depend on the Terms and evidence.

Meta’s safety guidance says local pickups paid person to person are outside its Purchase Protection. Do not assume checkout features described for other countries apply to a UK deal. Source

Delivery and local handover

Do not infer UK delivery or checkout availability from a description of features in another country. Check the listing and payment method you are actually using.

Tracked delivery starts from £2.96, with available services and the price shown at checkout. Use a SilentSale®-issued label and check parcel size, weight and contents before dispatch.

PIN Pickup is an in-person handover. The buyer inspects the item before sharing their six-digit PIN; the seller enters it in the app to complete the order. The PIN is acceptance. There is no shipping, tracking or post-handover dispute window.

Meta’s 2016 launch article introduced Facebook Marketplace as a place to discover, buy and sell with people in your community. Source

If there is a problem

For a transaction on another service, use that service’s own order tools and current issue deadlines. On SilentSale®, follow the rules for the selected fulfilment method.

For Shipping, report problems within 72 hours after confirmed delivery, or the collection scan for a locker or parcel-shop order. Confirming receipt closes the window early, so inspect first.

Use the Resolution Centre and in-app conversation to raise an issue, exchange evidence and try to agree a resolution before escalation for review.

Listing and moving your items

Create a fresh SilentSale® listing with your own photos and accurate details. This page does not promise a direct importer for this service.

There are no listing costs. The standard seller contribution to SilentCover® is deducted after a successful sale; review your earnings preview.

Which approach suits you?

Facebook Marketplace may suit someone starting with local discovery. SilentSale® is worth considering when you want payment in the app and a defined PIN acceptance step for collection.