SilentSale®

How do I sell a pram in a Facebook mum group?

Use photos of your pram, a clear price and a collection area. A pram is not a car seat. Do not take a bank transfer to hold it.

What to do

  1. Photograph the actual pram, including stains and the fold.
  2. State the price and what is not included.
  3. If a car seat is in the photos, decide that seat separately.
  4. Leave the seat out if you do not know its history.
  5. Do not take a bank transfer before they have seen the pram.
  1. 01What should the post include?
  2. 02What if a car seat is in the photos?
  3. 03How do I avoid paying, or being paid, before anyone looks?
  4. 04What if we both want the payment in an order?
  1. What should the post include?

    Use your own photos, in daylight, including the fold, the brakes, the fabric and any stain. Write the price and the area for collection. Say what is in the sale and what is not.

    A Facebook group is not Marketplace checkout. Read selling in a Facebook group and the Facebook Marketplace comparison. Facebook’s UK help page says: Purchase Protection isn't available in your location right now.

    Facebook’s UK help page, “How Purchase Protection works on Facebook Marketplace”, says: Purchase Protection isn't available in your location right now. Source

  2. What if a car seat is in the photos?

    Treat the seat as its own decision. A pram is not a car seat.

    GOV.UK says children normally use a child car seat until they are 12 or 135 centimetres tall, and that the seat must be an approved height-based seat (a label with a capital E in a circle and R129) or an approved weight-based seat (a capital E in a circle and ECE R44). RoSPA says never buy a child car seat second-hand unless you are sure of its history, because damage from an accident or a drop may be invisible.

    GOV.UK’s fire-safety guidance for businesses says prams and children’s car seats are outside the 1988 furniture fire regulations. That does not make a used seat a simple household clear-out. If you are unsure of the seat’s history, leave it out of the sale.

    GOV.UK says children normally use a child car seat until they are 12 or 135 centimetres tall. The seat must be an approved height-based seat, with a label showing a capital E in a circle and R129, or an approved weight-based seat, with a capital E in a circle and ECE R44. A height-based seat must be rear facing until the child is over 15 months. Deactivate the front airbags before using a rear-facing seat in a front seat. Do not fit a child car seat in a side-facing seat. Use a diagonal seat belt unless the seat is designed for a lap belt or uses ISOFIX. Source

    RoSPA says never buy a child car seat or a helmet second-hand unless you are sure of its history. It calls them one-hit products: damage from an accident or a drop may be invisible. It says never buy a seat that has been in an accident. A seat from a relative whose history you know is different from a sale by a stranger. Source

    The same GOV.UK business guidance says the 2025 amendments exclude prams, pushchairs, buggies, strollers and children’s car seats from the 1988 furniture fire regulations. Those products fall under the General Product Safety Regulations. The guidance says the amendments were in force from 30 October 2025. Source

  3. How do I avoid paying, or being paid, before anyone looks?

    Do not send a transfer to hold a pram, and do not ask for one. Which? reported group posts that asked for a deposit before the item could be seen. Pay.UK says a Faster Payment cannot be cancelled once it has been sent.

    Before you agree a time, ask which part they want to see, such as the fold, the brakes or a stain. A reply that ignores the pram and pushes a courier plus a bank transfer is a reason to stop. Read fake payment emails and marketplace scams.

    In February 2025 Which? reported ten identical posts, from different accounts, in local and community groups. Each offered a late parent’s vanity table as a family clear-out, priced between £65 and £85, and each linked to a Marketplace post. One buyer was told there was lots of interest, was asked for a deposit, and the item was not at the address. Which? says that if you lose money you should call your bank on the number on your card and report it to Action Fraud, or call 101 in Scotland. Source

    Pay.UK says that once a Faster Payment has been sent it cannot be cancelled. Where money was sent by mistake, banks follow the Credit Payment Recovery process. Source

  4. What if we both want the payment in an order?

    SilentSale® is a UK marketplace. It is free to list. The buyer pays in the app, inspects the pram, then shares a 6-digit PIN. Stripe holds the funds until pickup is completed. There is no dispute window after the PIN. Both sides contribute £0.30 + 3% of the item price to SilentCover® (£0.60 each on a £10 item), a discretionary protection service.

    Keep a car seat out of that order unless you are sure of its history. The PIN completes the pram sale. It does not certify a seat.

    SilentSale® Terms section 3.1.1: both the buyer and the seller contribute to SilentCover®. Section 3.2.2: it is free to list, and the seller’s contribution is taken only after a successful sale. Section 3.3: SilentCover® is described as a discretionary platform service. Buyer and seller each contribute £0.30 + 3% of the item price (£0.60 each on a £10 item); the app shows the amount in pounds. Source

    SilentSale® Terms: payment is processed through Stripe when the buyer confirms checkout (section 10A.2.1). Stripe holds the funds until the item is delivered or collected (section 10A.2.2). SilentSale® does not directly hold the funds (section 4.1.4). Funds are not released to the seller until pickup is completed (section 10A.2.4). After checkout the buyer is issued a 6-digit PIN (section 7.5.2). The buyer must inspect the item before handing that PIN to the seller (section 7.5.3). The seller enters it in the app (section 7.5.4). Entering the PIN is acceptance, the order is then complete, and no dispute window applies (sections 7.5.5, 7.5.6, 15.2.3 and 10A.7.3). Source

Questions people ask

Is a pram the same as a car seat?

No. Sell or buy the pram on its own facts. A car seat has its own approval labels and, on RoSPA’s page, a warning about an unknown history.

Can I post a seat I was given if I never crashed?

RoSPA says a seat from someone whose history you know is different from a sale by a stranger, and that damage from a drop may be invisible. If you cannot describe the history, do not include the seat.

Does Purchase Protection cover a mum-group collection?

Facebook’s UK help page says: Purchase Protection isn't available in your location right now. Do not treat a group comment as covered checkout.

They want me to post the pram and pay cash to the driver. What now?

Stop. That is not a group collection. Read the fake-payment checks before you pack anything.

Keep reading

Sources

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